Shipping policy
SHIPPING POLICY
Where We Ship We currently ship within Australia only. International shipping is not available at this time.
Processing Time Orders are processed within 1–3 business days. You will receive a tracking number once your order has been dispatched.
Shipping Rates
- Orders under AU$60 — flat rate of AU$9.00
- Orders AU$60 and over — FREE standard shipping
Estimated Delivery Times
- Metro areas: 3–5 business days
- Regional areas: 5–10 business days
Delivery times are estimates only and may vary during peak periods.
Tracking All orders are sent with tracking. Check your dispatch email for your tracking link.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at contact@nailchemy.com.au and we'll investigate with the carrier.